Data privacy policy


By storing user data on your computer cookies enable a fast and easy use of our website. During the following visits the user will be recognised and the website will be adapted to their interests, without them having to re-enter all their information. If you do not agree with the saving of cookies, please change your browser settings so that all cookies are blocked or deleted after you close your browser. In addition, you can set your browser to warn you when it attempts to store a cookie.

Data protection

We value the security of your personal data such as name, address, telephone number and email address, and operate the website of First Citiz GmbH in accordance with the current privacy and data security regulations.

Personal data

Personal data is only collected via our website with the express agreement of the user. The user decides whether or not data is entered for a poll, registration or similar. Such personal data will exclusively be used to process an order or request, or to provide the user with relevant offers and information. First Citiz GmbH may also store, process and use personal data, to respond to customer demands, to maintain customer relationships and to improve products and services. First Citiz GmbH does not sell personal information to third parties and does not market them or share them in any other way with others. If the user does not agree with the personal data being used in the above-mentioned manner, he or she can notify us at any time. In such a case, the relevant data is blocked immediately. Upon request we will provide written information about the storage of the user’s personal data. Only when we are legally obliged to, will we share personal data with third parties. Our employees are bound by a strict confidentiality agreement.

Automatically collected information which is not personal data

Whilst being used, the First Citiz GmbH website collect data, which does not relate to the respective user. Examples include the name of the user’s internet service provider, the operating system and browser used, and the website from which the user connected to our site. First Citiz GmbH uses this information to continually improve its own website.

Data security on the Internet

Since the World Wide Web is publicly accessible, the user enters his or her personal data at their own risk. During transmission, the data may be lost or fall into unauthorized hands. To ensure the security of their customers’ personal data, First Citiz GmbH takes every precaution. We carefully protect your data from corruption, manipulation, unauthorized access, unauthorized disclosure, and loss or destruction.

Google Analytics

This website makes use of Google Analytics. This is a web-analytics service provided by Google Inc. (“Google). They use cookies (text files, that are stored on your computer) to analyse your use of our website. The information about your use of our site, which is collected by cookies (including your IP address), will be forwarded to a server in the US and stored there. Google uses this information to analyse your use of our site, for other services that are associated with web usage and internet usage, and to report on website activity to advertising agencies. Google may share this information with third parties if these are processing it on behalf of Google, or if they are required to do so by law. Google will not connect your IP address with other data stored by them. You can adjust your browser settings at any time so that no cookies are installed on your computer. However, this could impair full use of our website and its features. By using our website, you agree to Google using your data as described above and for the above mentioned purpose.


The First Citiz GmbH website uses social plug-ins (“plug-ins”) from, the social network of Facebook Inc., 1601 S. California Ave, Palo Alto, CA94304, USA (“Facebook”). These plug-ins can be recognised by the Facebook Logo. The user’s browser establishes a direct connection with the Facebook servers when the user opens a Web page of First Citiz GmbH, which contains such a plug-in. The plug-in sends its contents directly to the user’s browser and integrates it into the website. The information, that the customer is visiting the First Citiz GmbH website, is passed on to Facebook. If the customer is simultaneously logged into their Facebook account the visit will be directly allocated to it. Should the client use the plug-in functions, such as the “like” button or entering a comment, this will immediately be passed from the browser to Facebook and stored there. To learn more about the purpose and scope of their data collection, as well as the processing and use of data by Facebook, please refer to their data protection policy. There you can also find out more about your rights and privacy protection setting options. To prevent Facebook from collecting and using your data in the manner described above you should log out of Facebook before visiting the website of First Citiz GmbH.


The First Citiz GmbH website also uses plug-ins from Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA94107, USA (“Twitter”). They can be recognized by the Twitter logo: bird on a light background. These plug-ins provide Twitter with the information, that the customer has visited our website. This visit will be logged against the customer’s Twitter account, should they be logged into their Twitter account at the same time. When the Twitter button is clicked, a direct connection to the Twitter servers is made. Our website link can be directly “tweeted” provided that the customer is logged into Twitter. More information about the Twitter function and how they handle and the use data can be found on


First Citiz GmbH gives no comment as to the suitability of the information on this website for any particular purpose. First Citiz GmbH does not bear any legal liability regarding the information, which is provided to the user on an “as seen” basis. The information on the website of First Citiz GmbH are not offers in a legal sense. First Citiz GmbH reserves the right to modify the website and add or delete information at any time.

First Citiz GmbH cannot guarantee that material such as downloads, information or software, which is obtained from or through its website, is free of viruses or any other harmful components.

First Citiz GmbH is not liable for any claims for damages in connection with the information on its website, for any legal reason whatsoever. This is especially true for those of tort, breach of contractual obligations and those from positive breach. This does not apply if liability is mandatory, e.g. in cases of gross negligence or intent, in the absence of granted characteristics, breach of contract or where the product liability regulations require it. In the case of breach of contract, compensation is limited to the foreseeable, typical damage, except in case of proven gross negligence or intent. The above does not alter the burden of proof to the detriment of the user.

Liability for links

On the website of First Citiz GmbH there are links to websites over whose content First Citiz GmbH has no influence. The information on these external websites derives from natural / legal persons who are legally independent of First Citiz GmbH. First Citiz GmbH is not responsible for the information on these websites. The information on these external websites, and linked addresses mentioned thereon, is not confirmed, supported or endorsed by First Citiz GmbH.

All other trademarks and the company, product and brand names, which are mentioned on the website of First Citiz GmbH, remain those of their respective owners. All related rights remain with the respective owners unless they have been expressly granted to the user.


The user may copy or make use of the graphics, documents, etc. (“Information”) that are available on the website of First Citiz GmbH in their unchanged form and only under the following conditions:

  • The copyright notice of First Citiz GmbH is included on any of the information, the intended use of the information is solely informative
  • The contents of the information are not used for commercial purposes
  • None of the information is changed and the website’s graphics are used only in conjunction with the original, full text.

For more information about European privacy consumer right , please consult this link :