Our customers’ testimonials

The estate agent came to see the flat when I was in Berlin. She explained the process in detail and provided realistic expectations. She was warm and friendly and definitely not pushy. After this I returned to London and the whole process was dealt with via email and messages. The service was super fast and efficient. I got the asking price and the whole process took less than 2.5 months. I would definitely recommend!

We recently purchased an apartment in Berlin, and the entire process went very smoothly. We have to commend our real estate agent, for his outstanding assistance throughout. He not only displayed a deep understanding of the market and the properties available, but he was also incredibly helpful, professional, and understanding of our needs throughout the entire process.
His expertise and professionalism were truly remarkable, making our property search and acquisition a positive and stress-free experience.
We’re grateful for his guidance and support, and we highly recommend the agency for anyone seeking a property in Berlin.
Thank you for a job well done!

It was a pleasure working with the First Citiz team. From the first contact they were very fast in answering all my questions and showed great professionalism and organization. The multilingual team makes it also an ideal option for international customers. If you are searching for a property in Berlin you can trust in their expertise of the city‘s real estate market.

Fantastic Service! Our agent, Albert, introduced himself by inviting us to his office to talk about what we were looking for. Once that was done, he had a place in mind that was perfect for us. Just the right balance between cost, location, size and finish. He then helped us with all the legal works and found us an English speaking notary. He continues to help us with the German documents we receive and is always quick and efficient. The compulsory fee for estate agents in Berlin is high but we feel that Firts Citiz work hard to earn it.

I was very well advised and guided by First Citiz. An agency, bilingual, very serious and professional thanks to which I was able to realize the purchase of an apartment in Berlin. I had full support for my project, from finding the right property to financing.
Thanks again to Anna for her availability.
I recommend without hesitation.

We had a great experience with First Citiz Berlin during our search and buying an apartment in Berlin. It was a pleasure to work with Anna Kuznetsova from the agency. She is knowledgable, highly professional and attentive. She was efficient in responding to all our quires, that made the entire process stress-free and successful. We would highly recommend her and First Citiz Berlin!

The agent from First Citiz managed the sale of my Berlin Apartment. Given I am based in Perth, Australia I expected this would create some logistic challenges but the team at First Citiz managed all issues very professionally and efficiently. There were a few complications that were encountered along the way (e.g. uncooperative tenant) but First Citiz worked through these with me and achieved a fantastic result in the end.
I would recommend First Citiz to any prospective international client looking to sell or buy in Berlin.
 

I cannot recommend First Citiz enough. I cannot stress enough how pleasurable my interactions with the agent were. He was helpful from beginning to end, speaks perfect English, and was available for me all the time. By all the time I really mean it, he was responding to my msgs even during his vacation and I had to ask him to enjoy his free time 🙂 I have to say that the whole process wasn’t straightforward and there were some impediments along the way, but it was never First Citiz fault and together with them I was able to overcome those. The only thing that I wasn’t happy about was the agent’s recommendations for other involved parties, however, he always respected my decision, so, all in all, it’s not a real critique either. Even though the whole process is finished now and I’m the happy new owner of my dream place I know that if I have any questions about flats in Berlin or anything else I can just msg First Citiz team and I will get a quick response. If I ever decide to sell my flat I will go with them for sure.

My elderly friend is in the process of selling his Berlin Apartment through First Citiz, he lives in Spain so having to do all of this long distance . Sam from First Citiz has been incredibly helpful from the off…with great knowledge of Berlin and the market Sam found a buyer very quickly , he organised everything … legalities , notary appointments , inventory , met with the movers and Packers and constantly kept us updated. To say Sam went above and beyond would be an understatement really , very professional throughout , he got a good price for the property and met all of our expectations and beyond. Even meeting my friend in Berlin and assisting him with flights and out of hours calls which was a relief to me as I could not accompany him on this occasion . I would Highly recommend Sam and his team at First Citiz . Great service and very friendly !! Thankyou

First Citiz was very professional in organising all aspects of the sale of my apartment in Berlin, even while I was out of the country. They were very fast, courteous and efficient, as well as very friendly. Everything went much smoother than I had expected and they were always on top of things. I would definitely use them again and recommend them to anyone buying or selling a place in Berlin.

We were very well supervised by this competent agency, on a human scale, which put us in touch with a French-speaking notary, and despite the health crisis and a somewhat extended period, we are the happy owners of a very pleasant and great location in Prenzlauerberg, a quiet area with all amenities close at hand.
Anna, our contact with the First Citiz agency, is charming, very professional; She speaks impeccable French and it is thanks to her that we were able to find this accommodation and understand the acquisition process in Germany.
We recommend the services of this agency!

I’ve had a really good experience with First Citiz Berlin: all the team are really proactive, they sold my property in less than a month, from the time we first met.
I live abroad and for me it was really useful, time and cost saving to have a team in Berlin that followed all the procedures. I could easily reach them per mail and per telephone every time I had a question.
I would really reccomend them!

When digitally searching for a property in Berlin on a Sunday afternoon, we came across First Citiz. The agent contacted us first thing on Monday morning and we had our first viewings on Friday that same week. E2E professional organization meant we could close a deal within weeks and we got the key 2 months later. Thanks!

First citiz is an efficient agency, available, but also friendly and sympathetic. Our agent is very rigorous in putting together the files and is very present in the negotiations. they found me a very nice apartment in Prenzlauerberg, at a good price. They found me an agency that takes care of the rental. I’ve had it for a year and a half and there’s no problem.
You can contact them with confidence.

Anna from First Citiz managed the sale of my Berlin Apartment. Given I am based in Perth, Australia I expected this would create some logistic challenges but Anna and the team at Citiz managed all issues very professionally and efficiently. There were a few complications that were encountered along the way (e.g. uncooperative tenant) but First Citiz worked through these with me and achieved a fantastic result in the end.
I would recommend Anna and First Citiz to any prospective international client looking to sell or buy in Berlin.
Richard McKenzie

The estate agent at First Citiz was very helpful, friendly and effortless to deal with. He was instrumental in securing my studio apartment in Friedrichshain. I also appreciated that he spoke perfect English and that made it much easier for me!
I can fully recommend First Citiz to anyone who is thinking of buying or investing in a property in Berlin.

We chose FirstCitiz to sell our apartment in Berlin on the basis of their multilingual service. Our agent, Anna, was direct, and very straightforward with her opinions about the apartment and the market, and found two buyers at the asking price within a few weeks. She organised an English speaking notary, liaised with our condominium managing agents and handled all our enquiries promptly and efficiently. A very satisfactory experience.

It was a pleasure working with the First Citiz team. From the first contact they were very fast in answering all my questions and showed great professionalism and organization. The multilingual team makes it also an ideal option for international customers. If you are searching for a property in Berlin you can trust in their expertise of the city‘s real estate market.

We had a great experience working with First Citiz in the journey of buying our dream home. Their proactive attitude and professionalism made our home buying experience truly remarkable. They not only helped us find our dream home but also their expert guidance and English-speaking support made the bureaucratic process on the entire journey smooth for us. Highly recommended!

I absolutely recommend the First Citiz real estate agency for the following reasons: I don’t speak German and their agents speak several languages ​​perfectly; I was received at the agency without having to ask for an appointment in advance; I was immediately joined by Mrs. Tatjana Bogucz who accompanied me on the visit to the properties. Mrs. Bogucz was extremely professional, very attentive to my requests and when I returned to Italy it was also possible to communicate with her on the phone and via WhatsApp, to ask for all the information I needed. She was always very kind and was able to give me the best advice based on my needs. Therefore I recommend First Citiz, but Ms. Bogucz makes the difference with her absolutely human approach to understanding her customer.